Terms & Conditions

Effective Date: January 1, 2021
Last Updated: August 25, 2025

Welcome to Lighthouse Services LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://www.lighthouseservices19.org, our services, and any related features, including SMS communications (the “Services”). By accessing or using our website or Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

Use of Website and Services

You must be at least 18 years old to use our Services. You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date.

Services Provided

Lighthouse Services LLC provides homecare services, including but not limited to:

  • Personal care assistance (PCA)

  • Homemaker & community-based services (HBCS)

  • BDDS (Bureau of Developmental Disabilities Services) support

  • Medical transportation (where applicable)

  • General home health services

Our website may also provide online services such as appointment scheduling, client and caregiver onboarding, account notifications, and SMS or email alerts.

SMS Messaging Terms

By providing your mobile number and opting into SMS alerts, you agree to receive text messages related to appointment reminders, scheduling updates, service alerts, account notifications, and general company updates.

Messaging frequency may vary. Message and data rates may apply.
To opt out at any time, text STOP. For help, text HELP or visit https://www.lighthouseservices19.org.

For more details on how we handle your information, please review our Privacy Policy.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Intellectual Property

All content, trademarks, logos, text, graphics, images, and other materials on this website are the property of Lighthouse Services LLC unless otherwise noted. You may not reproduce, distribute, or use our content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing them is at your own risk.

Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services.

Limitation of Liability

To the fullest extent permitted by law, Lighthouse Services LLC shall not be liable for any damages arising out of or related to your use of our Services, including but not limited to indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Lighthouse Services LLC, its employees, and affiliates from any claims, liabilities, damages, or expenses resulting from your use of our Services or violation of these Terms.

Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms & Conditions, you may contact us at:

Lighthouse Services LLC
Website: https://www.lighthouseservices19.org
Email: management@lighthouseservices.org
Phone: (317) 210-0878